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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendi Harrison

October 20, 2025

5  out of  5
rating by Wendi Harrison
"Nicky Caprio provided outstanding service as he guided me through the insurance process. He was very knowledgeable, and answered all of my questions. He was professional and helped me to compare my current protection to what he could offer. I was very impressed by his promptness in getting quotes to me, and his willingness to meet me when it fit in my schedule. I would highly recommend Nicky to anyone looking for insurance coverage!!!"
We responded:
"Wendi, thank you so much for the review. We are happy to hear that Nicky provided you with such great service. Thank you for allowing us to serve your insurance needs!"
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Jerry Schuette

October 19, 2025

5  out of  5
rating by Jerry Schuette
"Had insurance for over 25. Years with my agent and one company,,there. rates went up 20 percent last year. Last month I got my renewal for Pete's sake ANOTHER 35 percent Increase..I called a friend to vent,he gave me his agent's Nicky's number before I got in contact with Nicky I got a quote from Costco witch was far less than My agents quote, Then I called Nicky he came to my house gave me.a quote WOW I now have a NEW agent and Many thousands of extra dollars in my pocket, He's a nice young man but a little rusty on his pool game"
We responded:
"Jerry - this review is amazing. We think Nicky is pretty great too...... but yes, he is horrible at poop :) We appreciate your business!"
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ChaseandShyla Boyle

October 17, 2025

5  out of  5
rating by ChaseandShyla Boyle
"ABSOLUTELY AMAZING!! I recently met with Nicky and I wish I could give more starts!! Incredibly informative and really knows his stuff. I appreciated how Nicky took his time to explain the insurance world to me (I’m not one to jump into anything without the knowledge first). VERY personable, VERY kind, and VERY genuine!! Thank you Nicky and Rob for being so amazing!!!!!!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Nicky and Rob provided such a great experience. Your kind words mean a lot to us!"
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Mickey Spezia

October 9, 2025

5  out of  5
rating by Mickey Spezia
"I had been calling around different insurance companies for a quote on a new vehicle, and after a few quotes I got on the phone with Rob and I immediately knew he was the right guy. Rob-the owner, took care of me within minutes. He went above and beyond to get me the right insurance quote for my brand new truck. Thank you so much!"
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Josh mell

September 30, 2025

5  out of  5
rating by Josh mell
"Followed Nicky over to State Farm when he joined forces with Rob. These two are the absolute dream team at their craft. Not just from a business perspective but personally as well. Either of them would give you the shirt off their back. Plus they saved me a ton of money! Highly recommend them!!!"
We responded:
"Josh - Thank you so much for this awesome review! We think Nicky is pretty great too! Thank you for your business and we appreciate you trusting us with your insurance needs!"
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Morgan Buckley

September 24, 2025

5  out of  5
rating by Morgan Buckley
"Nicky has been so great to work with. He is quick at responding and got me a quote almost immediately after asking for one. I can’t recommend him enough! Great experience and I was able to save so much on my rates by switching to State Farm!"
We responded:
"Morgan - thanks so much for the kind review. We appreciate your business and trusting us with your insurance needs."
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Capper Hockey Services

September 24, 2025

5  out of  5
rating by Capper Hockey Services
"Best agent and office in the state of Nebraska hands down"
We responded:
"Appreciate those words! Thank you for the review and for trusting us with your insurance!"
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Trisha Baker

September 24, 2025

5  out of  5
rating by Trisha Baker
"Nicky Caprio is so great to work with! He's honest and makes the task of shopping for insurance an easy process!"
We responded:
"We think Nicky is pretty great too! Thank you so much for the review!"
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Joe Caprio

September 24, 2025

5  out of  5
rating by Joe Caprio
"Great and easy to work with"
We responded:
"Joe- Thank you for the 5-star review. We appreciate your business!"
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Nicky Caprio

September 23, 2025

5  out of  5
rating by Nicky Caprio
"Rob and the team are great to work with and he makes things easy, simple, and affordable."
We responded:
"Nicky! Thanks so much for the review. We are happy to hear we made your home and auto insurance simple! We appreciate your business!"
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Jake & Emily Tellander

September 17, 2025

5  out of  5
rating by Jake & Emily Tellander
"Fast quotes and very friendly staff. Rob got us set up extremely fast and had great pricing for what we needed. We definitely would recommend him to our friends and family."
We responded:
"Jake- Thanks so much for the 5 star review. We appreciate your business and letting us serve your insurance needs!"
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Anita Prince

August 19, 2025

5  out of  5
rating by Anita Prince
"The customer service is exemplary! The staff is very knowledgeable and professional."
We responded:
"Thanks so much for the 5-star review and those words! We appreciate you trusting us with your insurance needs!"
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Erika de Guia

July 7, 2025

5  out of  5
rating by Erika de Guia
"Brooklyn was so kind in helping me find a great insurance rate for me! Its an intimidating world to navigate as a young adult, but Brooklyn was so approachable and helpful."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brooklyn made the insurance process easier and more approachable for you. Navigating insurance can definitely be overwhelming, especially as a young adult, and we're glad Brooklyn was able to help you find a great rate. If you ever need assistance in the future, don't hesitate to reach out!"
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JOSH FRITZ

July 2, 2025

5  out of  5
rating by JOSH FRITZ
"Rob is awesome, him and his team have been super helpful with every step and the communication is always flowing and they saved me a lot of money. Super glad I have them in my corner!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear Rob and the team could support you throughout the process and save you money. We appreciate your trust and business!"
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Brandon Armstrong

July 2, 2025

5  out of  5
rating by Brandon Armstrong
"The Timm Agency is incredibly knowledgeable and service minded. Great people to work with who are focused on you, the client. Give them a call."
We responded:
"Thank you so much for your kind words! We truly appreciate your business and are glad to hear you had a great experience."
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Steven Wahl

June 13, 2025

5  out of  5
rating by Steven Wahl
"Very knowledgeable and professional was able to save us money and give us quality coverage. Thank you, Brooklyn for all of your help!!"
We responded:
"Thank you for the amazing 5-star review! We appreciate your support and look forward to serving you again!"
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Audrey Hoffman

June 11, 2025

5  out of  5
rating by Audrey Hoffman
"12/10 all around! Not only did Rob provide us with competitive rates, he treated us like family. He knows the importance of protecting the things you love, and that’s why we will always choose him. Definitely recommend!"
We responded:
"Audrey - Thanks so much for the 5 star review! It's been our pleasure to serve you and your family's insurance needs! I appreciate your business!"
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Lucas Grimes

June 3, 2025

5  out of  5
rating by Lucas Grimes
"My family has been with Rob Timm for over 5 years. There is a reason we have not shopped with other agency’s during that time. He and his team always go above on beyond, if we have insurance questions or new policy addition's, they have always taken care of us!"
We responded:
"Lucas - thanks so much for the 5-star review! We appreciate you allowing us to serve you and your family's insurance needs! Thanks for your business!"
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Easton Krause

April 7, 2025

5  out of  5
rating by Easton Krause
"Great communication"
We responded:
"Easton - thanks so much for the 5-star review~ we appreciate your business."
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Michael Lara

March 19, 2025

5  out of  5
rating by Michael Lara
"Brooklyn is awesome! Very helpful and informative. I really appreciate all the team's help at Rob Timms office. Keep up the great work everyone!"
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Scott Johnson

March 11, 2025

5  out of  5
rating by Scott Johnson
"Rob Timm and his entire staff are highly motivated consummate professionals. They will work tirelessly to meet all your insurance needs. Can’t recommend them enough."
We responded:
"Hey Scott! Thank you for the 5 star review! We appreciate your business and are looking forward to serving you and your insurance needs for the coming years!"
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me myself

March 5, 2025

5  out of  5
rating by me myself
"Saved a bundle switching to State Farm. Brooklyn was a huge help in getting me the info I needed and started to big savings!!!!"
We responded:
"Thank you for the 5 Star Review! We think Brooklyn is pretty great too! Thank you for your business!"
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Martin Callaghan

March 4, 2025

5  out of  5
rating by Martin Callaghan
"Brooklyn came right to my aid when I needed it she helped me get insurance the type and kind that I needed at a better price than I had before. She was very professional kind and helpful. I would highly recommend her to anyone looking for insurance."
We responded:
"Martin - thank you so much for the 5 start review. "
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Tracy Story

January 15, 2025

5  out of  5
rating by Tracy Story
"I’m 58 and have been with State Farm since I was 16 I loved having Len for an agent and ladies I worked with in the office was great, Today I experienced the same great service that I have experienced in the pass working with Brooklyn she was very helpful pleasant. What away to start with a new team!!"
We responded:
"Hi Tracy - Thanks so much for leaving us a 5-star review! We are happy Brooklyn was able to take care of you. We look forward to serving you and your insurance needs!"
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Tre Walker

November 8, 2024

5  out of  5
rating by Tre Walker
"Brooklyn is a real big help. Super friendly and patient. She definitely needs a raise and a promotion. She went above and beyond to make sure I was taken care of."
We responded:
"Tre, Thank you for the raving review! We think Brooklyn is pretty great as well! We appreciate you trusting us with your insurance needs!"